Privacy Policy

1. Introduction

SmartRentPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to connect with certified property management companies.

2. Information We Collect

When you use our services, we may collect the following information:

• Contact Information: Name, email address, phone number, and mailing address
• Property Information: Property location (zip code, city), property type, and service needs
• Usage Data: IP address, browser type, pages visited, and time spent on our site
• Communication Preferences: Your preferences for receiving communications from us

3. How We Use Your Information

We use the information we collect for the following purposes:

• To connect you with certified property management companies that match your service needs
• To facilitate communication between you and our partner property managers
• To send you marketing communications about our services, educational content, and industry updates
• To improve our website and services
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. Your information is only shared under the following limited circumstances:

• With Your Selected Partner: When you request a quote or consultation from a specific certified property management company on our platform, we share your contact and property information exclusively with that partner so they may respond to your inquiry. Your information is not shared with any other property management companies or third parties.
• Service Providers: We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you (such as email delivery services), provided they agree to keep your information confidential.
• Legal Requirements: We may disclose your information when required by law or to protect our rights, safety, or property.

5. Consent to Communications

By submitting a quote request or consultation form on our platform, you expressly consent to the following:

• Partner Communications: You agree that the specific property management company from which you request a quote may contact you via email, phone calls, and text messages regarding your service inquiry. Standard message and data rates may apply for text messages.
• SmartRentPro Marketing: You agree to receive marketing communications from SmartRentPro, including educational content, service updates, newsletters, and promotional materials via email. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

Your consent to receive communications from your selected partner is necessary to fulfill your service request. You may opt out of partner communications by contacting them directly using the information provided in their communications.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request deletion of your data, we will comply within 30 days, subject to any legal obligations that require us to retain certain information.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications at any time
• Withdraw Consent: Withdraw your consent to data processing where consent is the legal basis

To exercise any of these rights, please contact us at support@smartrentpro.com.

8. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

SmartRentPro
Email: support@smartrentpro.com